Reimagining the Resident Experience with Progress Home +Plus
The future of resident experience is about more than just managing a home. It’s about creating moments of connection, delivering meaningful value, and supporting the people we serve in ways that feel both personal and relevant.
Our Progress Home+ App is a useful tool for our residents, simplifying everyday tasks like paying rent, submitting maintenance requests, and managing Smart Home technology. While those features are important, we saw an opportunity to create even more value beyond day-to-day interactions.
We’re excited to introduce +Plus, a new experience within the Progress Home+ app designed to change the way residents engage with their homes, their communities, and Progress Residential.
Why We Created +Plus
We wanted to create a space that delivers value even where there isn’t a task to check off or problem to solve; one where residents can celebrate milestones, participate in meaningful experiences, learn something new, and stay connected to the people that support their living and leasing journey.
A More Engaging Resident Experience
+Plus introduces a new layer of content and experiences designed specifically for residents to get the most from their home, including:
- Opportunities to participate in resident-only giveaways and surveys
- Celebrations and recognition moments
- Lifestyle inspiration and helpful recommendations
- Seasonal home care tips and educational resources
- Community-focused communications and updates
- Resident stories and experiences
- Smart Home guidance
+Plus provides content that informs, inspires, and engages so residents regularly discover something new and useful.
Building Stronger Connections
As digital experiences continue to shape everyday life, our residents expect convenience, personalization, and accessibility from the brands they interact with. That’s why +Plus is built directly into the Progress Home+ app as a fully native mobile experience, rather than directing residents to multiple platforms, +Plus keeps everything integrated within the app you already use.
Looking Ahead
At Progress Residential, our priority is always putting our residents first. +Plus creates new opportunities for us to connect in ways that go beyond the typical maintenance requests and account management. Through educational content, inspiring stories, and personalized messaging, our residents will have more meaningful experiences throughout their time in the home.
Welcome to +Plus.
Download the iOS mobile app here.
Download the Android app here.
