Before a resident ever walks through the door, there is work happening inside the home. “It’s easy to think of renovations as cosmetic,” said Nick Thompson who helps lead the home renovation team at Progress Residential. “But a lot of…
A family has a voucher. They’ve done everything right. And they keep hearing no. Our Affordable Housing team members have heard the same story more times than they can count. As the team that supports Affordable Housing at Progress Residential,…
For many residents, it is often the everyday moments that shape how a home feels. A technician who shows up when they say they will. A problem explained clearly, not just fixed. A follow-up that does not have to be…
As Winter Storm Fern intensified and temperatures began dropping inside homes, response teams were working to understand where help was needed most. “In moments like that, you’re not thinking about the technology itself,” said Jeff Stallard, who leads disaster and…
When Jason W. rented his home in the Atlanta area, a couple of things stood out to him right away. “I love the opportunity to feel like a homeowner but also have the convenience of a property manager,” he shared.…
Nathan and McKenna still remember turning the key in the front door for the first time. They had just moved from Utah to Texas, building a life together while raising their young son. “Our home is so important. It’s the…
Every year, we publish an Impact Report filled with numbers, milestones and accomplishments. But those numbers only tell part of the story. Behind every home is a resident building stability, pursuing a new opportunity, or creating a brighter future for…
Overview Whether it’s a hot summer afternoon or a chilly winter morning, your thermostat plays a big role in keeping your rental home comfortable. Learning how to program it correctly can also help your cooling system operate more efficiently while…
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Overview From greeting you at the door to joining you for family moments, dogs bring companionship, comfort, and joy to everyday life. For many of us, they’re more than just pets. They’re members of the family and part of what…