Whether you are moving across the country for work or are just looking for more space, our highly-skilled team of experts is here to help you transfer into a new Progress Residential® home.
Contact Our Customer Care Team
Whether you need more space or less, we’ll gladly help you find a home that fits your needs. Because you are already a valued resident, you can avoid the hassle of applying online and paying an application fee. How great is that? Simply give us a call at 833.PRG.RESS (833.774.7377) and let us know that you would like to
Provide Your Notice to Vacate
If you are at the end of your lease term, please review your current lease for notice requirements. If you are in the middle of your Lease, please provide 30 days written notice to transfer. You may provide your notice to Notices@progressresidential.com. Note that we can only hold an available home for 15 days.
Make Sure Your Account is in Good Standing
Before you transfer, you’ll want to be sure there isn’t a balance on your ledger. Please note that if you are transferring in the middle of your current lease, you will need to pay a transfer fee equal to one month’s rent.
Attend the Pre-Move Out Walk Through
For your convenience, we’ll schedule a pre-move out walk through in which one of our technicians will walk you through your home and make note of any blemishes that should be repair prior to your move. While your attendance is not required, we do encourage it so that you can maximize your security deposit refund.
Secure Your Dream Home
Once your transfer has been approved and you’ve found your new home, you’ll hear from your Application Coordinator to help finalize your move! You will want to pay the holding fee to secure the home before anyone else can do so. This fee is typically equal to one month’s rent. For your convenience, we also suggest reading through the Future Resident Guide as things may have changed since you first applied with us.
Review and Sign Your Lease and Transfer Agreement
Once your transfer has been approved, be sure to read through and sign your new Lease Agreement. You’ll also want to work with your Application Coordinator to schedule a move-in date and time.
Prepare to Move-Out
Our team will contact you to schedule a move-out date and time for your current home. You can expect to receive your security deposit within 30 days.
Pay Move-in Funds
Your new security deposit will be based off the initial credit history report that we ran when you first applied. These and any additional funds will need to be paid by certified funds at your local office or via the online Rent Café portal prior to when you move into your new home. Please note that your original security deposit will not transfer to your new home.
If you have any questions, please give us a call at 833.PRG.RESS (833.774.7377).