current residents, How To

Winter Weather Advisory

A winter weather advisory is currently in effect for much of the east coast, and your safety is our top priority. Here are some suggested steps for keeping your family and home safe in extreme weather conditions.

Indoors

  • Maintain heat at 62 degrees minimum (including in the basement) at all times
  • Turn on sink and bath faucets to drip cold water preventing pipes from freezing
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Shut off and drain outdoor faucets from inside the basement or garage
  • Use an outdoor faucet cover found in most hardware stores under outdoor hose bib insulation and disconnect your hose from the hose bib
  • Locate the emergency shut off valve, usually found near the water heater, washing machine or where the water service pipe enters the home. If a pipe bursts, use the valve to shut off water
  • In the event of a power outage, keep flashlights, batteries and first aid supplies on hand. Be sure to turn off or disconnect electronics in case of a power surge

Outdoors

  • Beware of overhanging trees and branches that can easily break with the weight of the snow
  • Disconnect garden hoses
  • Please wrap the water meter located near the curb in your front yard with old blankets to prevent freezing. Be sure to secure the utility lid when finished to avoid a potential trip hazard.
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  • If the main shut off valve to your home is located in the garage, please wrap the valve with an old blanket to prevent freezing.

Request Service or Report Damage
If your home is damaged by extreme weather, submit a service request online or by calling 833.PRG.RESS (833.774.7377).

Stay safe and warm!

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