Looking for another easy way to pay your monthly rent? Let us introduce you to the WIPS program.
We now accept cash rent payments through WIPS™ (Walk-in Payment System) at participating locations near you! We at Progress Residential® are always striving to make things like paying rent easier and more convenient for our residents. Below is everything you need to know about this new payment option.
Need to Know Facts:
- You can now pay cash at more than 18,000 participating WIPS agent locations
- Request a WIPS™ card from your Resident Relations Specialist, Collection Specialist or any of the team members at your local Progress Residential® office
- You must present your card as well as the exact cash payment for the full rent amount
- Many locations are open 24/7
- Keep your receipts to have proof of payment
Frequently Asked Questions:
What is WIPS?
The WIPS™ program enables residents to make their rent payments in cash at over 18,000 agent locations. WIPS allows residents to pay their rent in cash any time that an agent location is open.
How does it work?
Once enrolled, the resident presents his or her WIPS™ card and cash payment to an agent and tells the agent that they are making a payment to WIPS. The agent then tells the resident the amount of the service charge, which is normally $3. After paying their rent and service charge, the resident receives a receipt that serves as a proof of payment.
How do I enroll in the WIPS™ program?
Contact your property management team to request your WIPS™ card. Each resident who is responsible for payment will be issued a WIPS card containing a unique identification number. Cards must be presented during each transaction to ensure a secure payment to the correct account.
Where are the WIPS™ agent locations?
There are over 18,000 locations. To find the location closest to you, go to www.checkfreepay.com/agentlocator, select “WIPS Rent Payments” as the Biller, and enter your home zip code and search radius.
Are there any additional costs for using my WIPS™ card?
There is a small transaction fee, usually $3, each time you make a payment using your WIPS™ card – which is more affordable than the fee for a cashier’s check or money order! Contact the participating agent location for specific details.
What if my WIPS™ card is lost, stolen or damaged?
Lost, stolen, or damaged cards will be replaced through your local Progress® team. Replacement fees may be applicable but consult your local office for additional details. As a reminder, WIPS™ cards do not contain personal information and can only be used to pay your full and exact rent amount.
When do payments post to my bank account?
Payments will be credited within 24 hours of your payment at a participating agent location. Check with your local Progress Residential® office for additional information regarding payment timing and late fees.
Please contact your Resident Relations Specialist with any additional questions!